Net Business Goals - Managing your site and e'Mail domains

We cannot guarantee 100% availability and sub-5 second response times to our clients because at the price we sell web and mail hosting services we cannot afford to do. If you feel that you need to have a tight Service Level Agreement that has high targets then please feel free to look elsewhere but with a word of warning - if the prices quoted are less that ten times our own then it is unlikely that you will be able to enforce the penalty clauses for not meeting your SLA.

However - we do aim to provide "best of breed" service and products in our class.

What you need to do as your part of managing the site

Site statistics

If you subscribe to our managed service for site statistics then you only need to read our summary reports and take actions when we identify significant opportunities or problems that need resolution.

If you manually analyse your own site statistics then you will need to do the following at the start of each month:

• Visit the appropriate section of your web site - see the link we gave you when the site was set up.
• Select the month that has just passed and look at the various reports. Most useful are the following - in reverse order - i.e. most useful first:
  • Referers - look at the keywords used and compare to previous months and, if available - the previous year - especially if your business is seasonal.

Want to find out more about the company and its services

It's easy - follow whichever links to the left (or below) that interest you.